Community housing can be a more affordable and stable housing option for people who find it hard to rent in the private market. For veterans and families of veterans, it can offer more security during times of change, recovery or financial pressure. 

Community housing providers work with individuals and families to offer longer-term housing that can support wellbeing, independence and connection to the community.

What community housing is

Community housing is owned or managed by non-government, not-for-profit organisations. It is different from renting through a private landlord, and it is also different from public housing run directly by a government housing department.

Community housing providers generally aim to:

• Offer affordable, secure housing
• Help tenants keep stable housing
• Connect tenants with local services and community support

Housing may include houses, units, townhouses or apartments in different locations across Australia.

When it might be an option

Community housing may be worth exploring if:

• You are under financial pressure or finding it hard to afford housing
• Private rentals are limited, too expensive or not right for your needs
• You need more stability than short-term housing can offer
• You are leaving Defence or adjusting to changes in your health or work
• You need housing that is linked with support services

It can provide a more stable base while you work on other goals, such as improving your health, finding work, studying or settling into a new stage of life.

What it can offer

Depending on the provider, community housing may offer:

• Rent that is lower than the market rate or based on your income
• Longer-term rental arrangements
• Support to help tenants keep their housing
• Links to local health, wellbeing and social services
• A sense of community and belonging

What is available can vary by provider, program and location. Eligibility rules, waiting times and support services are not the same everywhere.

Who may be eligible

Eligibility depends on your circumstances, your income and the rules in your state or territory. In general, community housing may be available to:

• People on low to moderate incomes
• Individuals or families having trouble finding or keeping affordable housing
• People with health, disability or wellbeing needs
• Older people
• People going through major life changes

Some providers or programs may give priority to people with urgent housing needs or specific support needs. In some places, there may also be veteran-specific housing pathways or services.

How to apply

You can apply through your state or territory housing system, or directly through a community housing provider if that option is available where you live.

You may be asked to:

• Share information about your housing needs and situation
• Provide proof of your income and identity
• Have your housing needs assessed

Waiting times can vary widely depending on demand, your location, your circumstances and the type of housing available.

How to find providers and services

Community housing is managed differently across Australia. To find out what is available in your area, you can:

• Contact your state or territory housing authority
• Search online for "community housing" and your location
• Speak with local housing services or community organisations

You can also ask a support service, advocate or case worker to help you understand your housing options.

What to do next

If community housing sounds like it may be right for you, start by checking the housing information for your state or territory. If you need help urgently, contact a crisis or homelessness service straight away.

• Check the housing application information for your state or territory
• Gather documents such as proof of income and identity
• Contact a provider or housing service if you need help understanding the process
• Seek urgent support straight away if you are homeless or at risk of homelessness

Useful resources

These services can help you learn more about community housing, check your options and find support.

• Australian Community Housing (ACH) provides information about community housing and links to state and territory housing services. It is a national peak body and does not manage applications or waiting lists.
• National Regulatory System for Community Housing (NRSCH) provides tenant information and a register of registered community housing providers in participating jurisdictions.
• Department of Veterans' Affairs (DVA) provides information and support for veterans and families, including some housing and homelessness support pathways.
• Open Arms provides free and confidential counselling and wellbeing support for veterans and families, 24 hours a day, 7 days a week.
• Veteran Housing Australia provides veteran-focused housing information and support, including housing pathways for some veterans and families.
• RSL Australia can help connect veterans and families with support, including homelessness assistance and local services.