Connecting with others who understand your experiences can make a real difference to wellbeing. For many veterans and families, peer connection offers reassurance, understanding and a sense of belonging, especially during transition or uncertainty.
Peer connection is about people with shared lived experience supporting each other and reducing the feeling of being alone.
What is peer support?
Peer support brings together veterans, family members and carers who have lived experience of service, transition, or supporting someone who has served.
Peer support can:
- Provide understanding without needing to explain everything
- Reduce isolation and loneliness
- Offer reassurance during difficult times
- Help people feel heard, understood and supported
- Build confidence to seek help when needed
Peer support does not replace clinical care. It complements professional support by focusing on shared experience and understanding.
Why peer support matters
Many veterans and families of veterans say it helps to talk with someone who understands military life through lived experience.
Peer connection can be particularly helpful when:
- Leaving Defence service
- Adjusting to changes in identity, routine or family life
- Supporting a loved one who is unwell or struggling
- Feeling isolated or disconnected
- Wanting to talk but not feeling ready for formal services
For some people, peer support is a first step toward other support. For others, it stays part of their ongoing wellbeing.
Types of peer support
Peer connection can look different for different people. This may include:
- One-to-one peer support
- Group-based peer programs
- Community-led activities and networks
- Online forums or moderated peer spaces
- Family-to-family or partner support
Some programs are structured and facilitated. Others are informal and community-based.
Peer support programs
Veterans, families and carers can access peer support through government and government-funded services, including Open Arms Community and Peer Program.
Availability and format may vary depending on your location and circumstances.
Below are two key government-backed peer programs for veterans, families and carers.
| Program | Who it is for | Format | Key difference |
| Open Arms Community and Peer Program | Veterans and families | Structured peer support with lived-experience peer workers, community engagement and group program co-delivery | Peer support uses shared lived experience to support veterans and family members of veterans by providing hope, practical assistance and connection. Uses trained Lived Experience Professionals. |
| Shoulder to Shoulder | Veterans, families and carers | Anonymous online peer forums available nationally | Best for flexible online connection with others who understand military life. |
How to get support
If you want peer support, you can:
- Explore peer support programs for veterans, families and carers
- Talk to a health professional or support service about your options
- Seek extra support if you are feeling overwhelmed
Support and connection are available when you need them.
Frequently asked questions
These questions explain what peer programs offer and how to choose one that suits your needs.
What is a peer program?
A peer program connects you with people who have shared lived experience, such as military service, transition, or supporting someone who has served.
Who can use peer programs?
Some programs are for veterans only. Others also support partners, families and carers. Eligibility depends on the program.
Do peer programs replace counselling or other care?
No. Peer programs do not replace clinical care. They can work alongside counselling, medical care and other support services.
Are peer programs online or in person?
Both. Some programs offer one-to-one support, group activities or community-based options. Others provide online forums or workshops.
How do I choose the right program?
Think about the kind of support you want, whether you prefer online or in-person connection, and whether the program is for veterans, families or carers.
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