Study can open new options for families of veterans, including partners, children and other family members. It can help you:

• build confidence
• gain new skills
• return to work
• change careers
• plan your next step

Study can also bring structure, connection and a sense of moving forward during or after transition from service.

Families may be balancing relocation, caring responsibilities, disrupted work or study, and changes in income or routine. Flexible options such as short courses, vocational training, school support and university study can help you find a pathway that fits your situation.

Plan your next step

These steps can help you choose a study or training option that works for you and your family:

• Think about your goals and what will fit your life right now.
• Compare courses, providers, costs, entry requirements and study options.
• Check what support may be available, such as Fee-Free TAFE, study loans, scholarships or support for children in veteran families.
• Ask about flexible study, support services and help for carers, mature-age students, students returning to study, and students with disability or health needs.
• Choose a study load that fits around work, caring and family responsibilities.
• Make a simple plan for key dates, documents, travel, child care, technology and costs.

Questions to ask before you apply

Before you apply, ask questions that match your situation:

• Is this course, school or training option right for my goals?
• What are the entry or enrolment requirements?
• Can I study online, part-time or in another flexible format?
• What support is available for carers, mature-age students, students returning to study, Defence or veteran families, and students with disability or health needs?
• What will it cost, and is financial help available?
• What student or family support services are available?
• What happens if my circumstances change?

Get your documents ready

The documents you need will depend on the course and provider, but it helps to gather them early:

• Photo ID (for example, a,driver licence or passport)
• Study records (such as transcripts or certificates)
• A resume (if needed)
• Application forms for scholarships or support programs
• Medical or accessibility information (if requesting support)
• Evidence for student payments or concessions (if needed)

What this might look like for your family

Every family is different. These examples show how education and training may fit different situations.

• Partners and spouses

  You might be returning to study after time away from the workforce, after a move or supporting your family through change. This could mean starting with a short online course, updating qualifications or studying part-time.

• Carers

  Study may need to fit around caring responsibilities and changing routines. Flexible study options, such as recorded classes or short courses may feel more manageable.

• Children and young people

  Support may include help settling into a new school, exploring training or work pathways, or applying for scholarships and other education support.

You do not have to have everything figured out at once — starting with one small, manageable step is enough.

Supporting children and young people in veteran families

Children and young people may need extra support during school, training or tertiary study. Changes linked to service and transition can affect routines, friendships and learning, so early support can help.

• Talk to the school, training provider or university early if your child or young person needs support.
• Ask about wellbeing staff, learning support, flexible attendance or assessment, and help during school changes or relocation.
• Check whether your child may be eligible for DVA education schemes or other scholarships for children of veterans.
• Keep copies of school records, reports, enrolment details and other documents you may need.
• If your family has moved often, ask about transition support for Defence-connected children and young people.

Balancing study with everyday life

Study can be hard to balance with work, caring and family life. Small steps and realistic planning can help.

• Choose a study load that fits your life.
• Look for flexible options such as online or part-time study.
• Use a planner to track classes, work, family commitments and due dates.
• Talk to your family, employer or support network early.
• Ask your provider about extensions or other support if you need help.
• Make time for rest and recovery.

When to ask for help

It can help to reach out early if study starts to feel hard to manage. Many providers offer practical support.

You may want extra support if:

• You feel overwhelmed or stressed.
• You are missing classes or falling behind.
• Your health, disability or wellbeing is making study harder.
• Your caring or family responsibilities are affecting study.
• You are unsure which course or support is right for you.
• You need help with applications, fees, technology or study skills.

Find the right support

You do not have to work this out on your own. Support may be available through education providers, schools, government services, veteran organisations, and family or community networks.

• Student support services help with study skills, counselling, wellbeing and accessibility support.
• Schools and education staff help with enrolment, learning support, school changes and student wellbeing.
• Course advisers and admissions teams help with entry requirements, study options and applications.
• Government education support help with Free TAFE, study loans, school support and other payments.
• Veteran family organisations help with mentoring, family support and practical guidance.
• Health and wellbeing support talk to your GP, counsellor, school wellbeing staff or another trusted support person.
• Family and community support help with planning, transport, child care, routines and practical support.

Study options

There are different ways to build skills and qualifications:

• Vocational Education and Training (VET): Practical courses through TAFE and training providers.
• Micro-credentials and short courses: Focused specific skills training.
• Tertiary education: University degrees, diplomas and postgraduate study.
• Online and flexible learning: Study options that can fit around work, family or health needs.

The best option will depend on your goals, interests, experience and what is happening in your life right now.

Use helpful resources

These resources can help you compare courses, understand funding and find support.

Course and study tools

• Your Career: A national government tool for searching VET courses, comparing providers and exploring career pathways.
• Course Seeker: Helps you compare higher education courses, providers and entry information across Australia.
• Study Australia: Provides general information about study pathways, providers, scholarships and planning your studies.

Funding and payment support

• Fee-Free TAFE: Free TAFE is available across Australia through state and territory governments, with priority places often aimed at groups who face barriers to study, including unpaid carers, young people, women facing economic insecurity and people with disability.  Eligibility rules and available courses can vary, and you may still need to pay some related costs such as uniforms or materials.
• Queensland funded training: In Queensland, Fee-Free TAFE is available until 31 December 2026 for eligible learners, and some students may also be able to access other subsidised training options if Free TAFE places are not available.
• Services Australia student support: Includes information about student payments and loans, such as Youth Allowance, Austudy, ABSTUDY and Education Entry Payment.

Veteran and family support

• DVA families and dependants: Information about payments, education schemes and support for eligible family members of veterans.
• DVA education schemes: DVA education schemes can provide financial assistance, student support services, guidance and counselling for eligible children in full-time education or career training.
• Defence Partner Employment Assistance Program: Supports eligible partners of serving ADF members with employment-related costs and career support.
• RSL Queensland partner employment support: Offers employment support for current and ex-serving Defence partners, including career counselling, resumes and job applications.
• Soldier On learning and education: Offers education guidance, mentoring and learning opportunities for current and former ADF personnel and their families.
• Defence Families of Australia: Shares information and resources relevant to Defence and veteran families, including education and employment issues.
• AVCAT scholarships: Scholarships for eligible children and grandchildren of ex-serving veterans who are planning tertiary study.

Before you apply, check who the support is for, what evidence you need, and when applications close.

You can also ask whether extra help is available for carers, dependants, Aboriginal and Torres Strait Islander students, and students with disability, health needs or accessibility requirements.

Feeling angry or irritable after a big life change is common. It can happen when you are stressed or feel like you have lost a sense of control. Transitioning from Defence, being posted, or returning from deployment or exercise can all trigger a fight-or-flight response while you adjust. This can leave you feeling on edge, frustrated or quick to react.

What is anger and irritability?

Anger is often a stress response. It can be linked to hypervigilance, frustration or feeling overwhelmed. It may show up as snapping at people, sudden outbursts, withdrawing from situations, feeling constantly on edge, or having less patience than usual.

What can trigger anger and irritability?

• Grief and loss: Anger can be part of grief. It may come from losing a routine, identity or sense of purpose.
• Loss of control: When your usual structure changes, life can feel unpredictable. This can lead to frustration, fear or anger.
• Constant high alert: Defence life can keep you in a state of high alert. Over time, this can put stress on your mind and body.
• Frustration: Adjusting to new systems, routines or ways of living can be stressful and may trigger irritability.

Many people feel this way during times of change. It can take time to adjust, and support is available if you need it.

Ways to manage anger and irritability

In the moment

• Use breathing to reset: Breathe in for 4 seconds, hold for 4 seconds, then breathe out for 6 to 8 seconds. Repeat up to 10 times.
• Create space: Step away from the trigger if you can. Go outside, take a walk, or come back to the conversation later.
• Ground yourself: Try splashing cold water on your face or neck, naming things you can see, noticing your feet on the ground, or tensing and releasing different muscle groups.

Longer-term support

• Reintroduce structure: A new routine, daily plan or exercise schedule can help you feel more in control.
• Stay active: Physical activity can give you an outlet for built-up emotions and support your mental health over time.
• Peer connection: Talking with friends, family or other veterans can reduce isolation and make it easier to talk about what you are going through. 

• Talk to a professional: Support from military-aware clinicians and lived experience professionals, including Open Arms, can help with managing anger, irritability and adjusting to change.  

  When to seek support

  It may be time to seek professional support if anger or irritability is starting to affect your daily life. This could include increased aggression, substance use, poor sleep, ongoing irritability, or finding it hard to cope with other life changes such as a new baby or relationship breakdown. 

  You can talk to your GP, contact Open Arms on 1800 011 046 or via the following link Open Arms for free, confidential mental health and wellbeing support including counselling, care coordination, peer support, group programs and digital health initiatives for veterans and the families of veterans.  

  Reaching out for help is not a sign of failure. 

Leaving Defence can be a major life change. It can affect your work, routine, identity, relationships and wellbeing. Even if you feel ready to leave, it can take time to adjust to civilian life.

Steps that can help

Use transition support services

• Use transition support services before you leave Defence.
• Get help to plan your next steps and understand your options.
• Update your resume and explain your skills in language civilian employers understand.
• Support may be available to permanent and reserve members for up to 24 months after separation.

Connect with DVA early

• Contact DVA before your transition date.
• Check what support may be available to you.
• Start any claims or applications you may need.
• If you are eligible, a Veteran Card can help you access services after transition.
• Some veterans may also be eligible for funded mental health treatment through DVA, including Non-Liability Health Care for mental health.

Prepare for civilian work

• Update your resume, refresh your LinkedIn profile and practise interviews.
• Civilian workplaces may feel less formal and less structured than Defence.
• You may need to explain your skills and experience in different terms.
• If your first role is not the right fit, that may simply be part of the adjustment.
• Employment support is available through the Agency website and navigation services and community organisations that support veterans and families of veterans.

Consider study or training

• You may want to build new skills or gain a civilian qualification after leaving Defence.
• Look at support from TAFEs, universities and training providers.
• Skills recognition and gap training can help turn Defence experience into civilian qualifications.

Learn how civilian systems work

• You may need to set up or manage services yourself after leaving Defence.
• This can include enrolling in Medicare, finding a GP or dentist, updating your insurance and learning how civilian healthcare works.
• Learning these systems early can make daily life easier.

Build your support network

• Connection is often built into daily life in Defence.
• In civilian life, you may need to build that support network more deliberately.
• Stay in touch with former workmates.
• Join veteran organisations or local community groups.
• Get involved in sport, volunteering or hobbies to help you feel more connected.

Create a new routine

• Civilian life may feel less structured than Defence.
• A simple daily routine can help.
• Try waking up at a regular time.
• Include movement or exercise.
• Plan practical tasks for the day.
• Stay in contact with other people.
• Set small, realistic goals.

Look after your mental health

• Transition can bring a mix of emotions.
• You might feel uncertain, frustrated, isolated, relieved or flat.
• These reactions can be a normal part of a major life change.
• Sleep, exercise, routine, interests and social connection can support your wellbeing.
• Programs and professional support may also help.

Programs that may help

GEARS program

GEARS is a 12-week, peer-led program for current and former military and emergency services personnel. It focuses on emotional regulation, coping skills, communication and relationships, and may help during transition.

Stepping Out

Stepping Out is a free Open Arms group program for current serving members, veterans and partners. It helps people prepare for, or adjust to, civilian life with a focus on wellbeing and social adjustment.

Ask for help early

• You do not need to manage everything on your own.
• Reach out early if you are finding the transition hard.
• Reach out if you are worried about someone else.
• Support may be available through DVA, Open Arms and other veteran support organisations.

You can also contact the Veteran and Family Wellbeing Agency for help to connect with transition support services.

Useful links

• ADF transition support
• Department of Veterans’ Affairs (DVA)
• Non-Liability Health Care for mental health
• Open Arms
• RSL Australia employment support
• Soldier On employment support
• GEARS program
• Open Arms treatment programs and workshops
• Medicare
• Services Australia

Study or training can help you build confidence, learn new skills and create new opportunities. This may be after leaving Defence, changing careers, or supporting a partner or child to reach their goals.

Scholarships can help with the cost of study. They may make education and training easier to access for veterans and families of veterans.

What are scholarships?

Scholarships are forms of financial support that help cover the costs of education and training. Depending on the program, they may help with:

• course or tuition fees
• textbooks, equipment or study materials
• living or relocation costs
• upfront expenses when starting study

Some scholarships are based on financial need. Others are for people with service or lived experience and others support people studying in particular fields or life stages. 

Who can access scholarships?

There are scholarships available for:

• veterans transitioning from the ADF
• partners and spouses of veterans
• children and dependants of veterans
• family members retraining or returning to study after caring roles

Eligibility varies between programs, and some scholarships are linked to specific education pathways or support schemes.

Types of scholarships you may see

You may come across scholarships and education supports linked to:

• school, training or tertiary study
• apprenticeships and traineeships
• short courses or skills‑based training
• relocation or living away from home to study
• additional support to help stay engaged in education

Some programs are designed for families of veterans and recognise that service can affect study and career plans.

Finding the right scholarship

It can feel overwhelming knowing where to start. Supports are available to help you:

• understand what scholarships you may be eligible for
• work out how scholarships fit with other payments or supports
• navigate application processes and deadlines

If you are not sure what is available, help may be available to talk through your options and how to apply.

Support to get started

If you are thinking about study for yourself or a family member, you do not have to work it out on your own.

You can:

• explore trusted education and scholarship options
• seek advice about eligibility and education pathways
• connect with services that support veterans and families through study, transition and career change

Scholarship options by category

These examples may help you find a scholarship or study support option that fits your situation.

Key: National means available across Australia. State-based means only available in a particular state or territory. Institution-based means offered by a specific university or education provider.

For veterans

• Australian Catholic University veteran scholarships and grants (national). These include support such as the Veteran Transition Program and a technology and book grant for eligible student veterans. 
• UNSW Veterans Scholarship (state-based: New South Wales). This scholarship supports former or transitioning ADF personnel and, in some cases, their dependants who are experiencing disadvantage. 
• Macquarie University Australian Defence Force postgraduate sponsorship (state-based: New South Wales). This support is for current and former ADF members studying an eligible postgraduate course. 
• Some universities offer veteran entry and support programs (state-based or institution-based). For example, the University of Canberra Veteran Tertiary Support Program may offer direct entry, credit recognition and tailored support. Check the relevant university’s veteran support or admissions pages.

For partners and spouses

• RSL NSW Veteran and Partner Scholarship at Australian Catholic University (state-based: New South Wales). This is for current or former ADF members and their partners who live in New South Wales. Check Australian Catholic University scholarship pages for current details.
• Some universities offer partner pathways into study (institution-based), especially where a veteran support program includes family members. Check the relevant university’s scholarship, equity or veteran support pages.
• General university equity scholarships (institution-based) may also help if you are balancing study with caring responsibilities, relocation or financial pressure. Check the relevant university’s scholarship or equity support pages.

For children, grandchildren and dependants

• AVCAT scholarships (national) may support children and grandchildren of ex-serving veterans who are studying at university, TAFE or a registered training organisation. 
• Long Tan Bursary (national). This bursary may help eligible children and grandchildren of Vietnam veterans with tertiary study costs. It is administered by AVCAT on behalf of DVA. Check current eligibility and dates before applying.
• RSL-sponsored scholarships through AVCAT (national) may include options for children and grandchildren of veterans, including some scholarships for Aboriginal and Torres Strait Islander students. Check AVCAT scholarship pages for current details.
• The Gallipoli Scholarship Fund (national) may be relevant for some young people from veteran families experiencing hardship. Check the provider’s application pages for current details.

Always check the eligibility rules, study level, location and application dates for each program before you apply.

Choose the right option

Use this list to help decide which scholarship or study support may suit you best.

• I know who the support is for: me, my partner, my child, grandchild or dependant.
• I know whether I am looking for a scholarship, a bursary or another education support option.
• I know what type of study I am planning, such as school, TAFE, university, an apprenticeship, a traineeship or a short course.
• I have checked the eligibility rules, including service history, family connection, location, financial need and study load.
• I know what costs I need help with, such as tuition, books, technology, equipment, travel, relocation or living costs.
• I have checked the timing, including application dates, course start dates and how long the funding lasts.
• I have checked whether the scholarship or support can be used with other payments or assistance I already receive.
• I know what I need for the application, such as documents, referee details or proof of eligibility.

If more than one option looks relevant, it may help to compare a few programs side by side before applying.

Before you apply

This list can help you get organised before you start an application.

• I have read the eligibility rules carefully.
• I know the application opening and closing dates.
• I have gathered the documents I may need, such as proof of service connection, proof of enrolment, academic results or financial information.
• I have checked whether I need a personal statement, references or supporting letters.
• I know what study costs the scholarship or support will and will not cover.
• I have checked whether I can apply for more than one option.
• I have allowed enough time to ask questions or get help if I need it.
• I have saved the application details so I can come back to them easily.

Starting early can make the process easier and give you more time to gather what you need.

Always check the current dates before you apply. Opening and closing dates can change each year.

What is a needs assessment?

A needs assessment is a conversation to help understand what support might be right for you.

It looks at different parts of your life—such as your health, housing, relationships, work, and day‑to‑day needs to build a clearer picture of what’s going on and what could help.

It’s not about judging or testing you.  It’s about understanding your situation and connecting you to the support that fits your needs.

Why a needs assessment can help

At times, it can be hard to know where to start, especially if several things are happening at once.

A needs assessment can help you:

• identify what support you may need right now
• focus on what matters most to you
• connect with services in your local community
• reduce the need to repeat your story to different services

It can be particularly helpful during times of change, such as transitioning from service, or when things feel uncertain or overwhelming.

What it might involve

A needs assessment is usually a guided conversation. This can happen in person, over the phone, or online – whatever works best for you.

You may be asked about:

• your health and wellbeing
• your living situation
• family or caring responsibilities
• work, study, or finances
• supports you already have in place

You do not have to share everything at once. You can take it step by step.

Who provides needs assessments

Needs assessments are provided by a range of services, depending on your situation.

This may include:

• GPs and other health professionals
• wellbeing or community services
• veteran‑specific services and support organisations
• the Agency’s navigation support

The goal is the same - to help you find the right support, sooner.

What happens next

After a needs assessment, you may:

• be connected with services or supports that match your needs
• be referred to specialists (for example, health, housing or financial support)
• receive information and options to help you decide what’s right for you

Support is flexible - you can revisit your needs and change direction over time.

Support for veterans and families of veterans

For veterans and families of veterans, needs assessments can connect you to supports that understand the ADF experience and its unique challenges.

This may include:

• wellbeing and mental health support
• transition support
• family and carer-specific services
• local community and peer support

You can choose what feels right for you and your circumstances.

You’re in control

A needs assessment is about supporting you—not making decisions for you.

You can:

• take your time
• ask questions
• decide what support you want to pursue

You don’t need to have everything figured out to get started.

This page provides information for LGBTIQ+ veterans and families of veterans. It explains why inclusive support matters, what can support wellbeing, and where to find services that are safe, respectful and affirming.

LGBTIQ+ stands for lesbian, gay, bisexual, transgender, intersex, queer and other diverse sexual orientations, gender identities and bodies.

Veterans and family members of veterans who identify as LGBTIQ+ are part of a diverse and valued community. Everyone deserves to feel safe, respected and supported to be themselves.

Your identity is just one part of who you are, but it can shape your experiences, including how you access support and services.

Understanding your experiences

Many LGBTIQ+ people in Australia experience positive wellbeing and strong connections to community.

At the same time, some people may face additional challenges, including:

• discrimination, stigma or past experiences of exclusion
• concerns about being accepted or understood
• barriers when accessing healthcare or support services
• difficulty feeling safe to share your identity

These experiences can affect health and wellbeing over time. 

For veterans, these challenges may intersect with:

• experiences during service
• transition to civilian life
• mental or physical health needs
• changes in identity, relationships or community

This means support needs can be different for LGBTIQ+ veterans and families of veterans.

Why inclusive support matters

Feeling safe, respected and understood makes a difference.

Research shows that inclusive and respectful communication can:

• help people feel welcome and supported
• improve access to services
• increase confidence in seeking help

Where people don’t feel safe or included, they may delay or avoid getting support. 

What can support wellbeing

Everyone’s experience is different, but some things that may support LGBTIQ+ veterans and families of veterans include:

Safe and inclusive spaces

• services that respect your identity
• being addressed using the name and pronouns that feel right for you
• environments where you feel comfortable being yourself

Connection and community

• connecting with others who share similar experiences
• peer support or community organisations
• maintaining supportive relationships with family and friends

Affirming health and wellbeing support

• access to respectful, inclusive healthcare
• mental health and wellbeing support
• services that understand both veteran and LGBTIQ+ experiences

Clear and respectful communication

• not making assumptions about identity, relationships or experiences
• being able to share information at your own pace
• having your identity recognised and respected

You’re not alone

Many LGBTIQ+ veterans and families of veterans have built strong, supportive communities and positive pathways after service.

If you’re looking for support, there are people and services who understand your experiences and are here to help.

How we can support you

We aim to provide services that are safe, inclusive and respectful for all veterans and families of veterans, including those who identify as LGBTIQ+.

Support may include:

• connecting you with inclusive services and supports
• helping you access mental health, wellbeing and community supports
• providing information and guidance tailored to your situation

Services that may help

There are also specialist organisations across Australia that provide peer support, advocacy and resources for LGBTIQ+ people and veterans.

• Defence Gay & Lesbian Information Service (DEFGLIS): supports LGBTIQ+ serving members, ex-service members, veterans and families of veterans through peer connection, information, advocacy and community support.
• Open Arms — Veterans & Families Counselling: provides free, confidential mental health and wellbeing support for current and former Australian Defence Force members and families of veterans, available 24 hours a day. 
• QLife: provides free, anonymous LGBTIQ+ peer support and referrals by phone and webchat for people in Australia who want to talk about sexuality, gender, bodies, feelings or relationships. 
• LGBTIQ+ Health Australia: offers national health and wellbeing information, resources, policy guidance and links to inclusive services for LGBTIQ+ people and communities. 
• Beyond Blue: provides inclusive mental health information, online forums and 24/7 counselling support for LGBTIQ+ people, families of veterans and supporters. 
• Defence ADF members and families support services: provides information about broader Defence health, wellbeing and support options for ADF members, families of veterans, reservists, veterans and ex-serving members.  

Rainbow accreditation

Rainbow accreditation is a way for organisations to show they are working to provide safe, inclusive and respectful services for LGBTIQ+ people.

In Australia, this is often known as the Rainbow Tick. It looks at whether an organisation has:

• inclusive policies and procedures
• staff who are trained to provide respectful and affirming support
• communication that uses inclusive language
• safe and respectful ways to collect and manage personal information
• welcoming services for LGBTIQ+ clients, staff and volunteers

For LGBTIQ+ veterans and families of veterans, rainbow accreditation can help identify services that have made a formal commitment to inclusion. It may give people more confidence that they will be treated with respect, but it is still okay to ask a service about its experience supporting veterans, confidentiality, trauma-informed practice and individual needs.

Anyone can experience housing stress or be at risk of homelessness at different points in life.

For veterans and families of veterans, this risk can sometimes be shaped by the unique challenges of service and transition to civilian life.

Homelessness doesn’t always mean sleeping rough. It can also include:

• staying with friends or family because you have nowhere else to go
• living in temporary or unstable accommodation
• staying in a situation that isn’t safe or secure
• struggling to keep up with rent or mortgage payments.

If your housing situation feels uncertain, you’re not alone and support is available.

What can increase the risk

There is no single reason someone may be at risk of homelessness. It’s often the result of several factors happening at the same time.

Some of the common factors include:

Life changes and transition

• Transitioning from Defence to civilian life can affect housing, employment and support networks
• Adjusting to new routines and systems outside of service can take time

Financial pressure

• Changes in income or employment
• Cost of living pressures or housing affordability
• Unexpected expenses or debts

Health and wellbeing

• Mental health challenges or psychological stress
• Physical injury, illness or disability
• Experiences of trauma

Relationships and social connection

• Relationship breakdown or family conflict
• Social isolation or lack of support networks

Access to housing and services

• Limited availability of affordable or suitable housing
• Difficulty accessing services or navigating systems

Early signs to look out for

You or someone you care about may be at risk if:

• rent or mortgage is becoming hard to manage
• you’re worried about losing your housing
• you’re moving frequently or relying on others for a place to stay
• your living situation doesn’t feel safe or stable

Recognising these signs early can make it easier to access support and keep housing secure.

You’re not alone

Experiencing housing stress can feel overwhelming but it’s more common than many people realise.

Many veterans and families of veterans go through periods of instability, particularly during times of transition or change. With the right support, it’s possible to stabilise your situation and move forward.

Getting support

If you’re at risk of homelessness, there is support available to help you stay housed or find stable accommodation.

Support may include:

• connecting you with local housing and homelessness services
• checking you’re receiving all the support and entitlements available to you
• helping you access financial, health, or wellbeing support
• personalised support to understand your situation and options

There are also veteran-specific services and organisations that understand your experiences and can provide tailored support.

Research helps us understand what works, what doesn’t, and how we can better support veterans and families of veterans.

It involves gathering information, listening to people’s experiences, and analysing data to build a clearer picture of needs and outcomes.

Put simply, research is a structured way of learning so we can make informed decisions and improve services over time. 

Why research matters

Research plays an important role in improving health, wellbeing and support services.

It helps to:

• identify the needs of veterans and families of veterans
• understand the challenges people are facing
• design services and supports that are effective and relevant
• improve policies and programs over time

In the veteran context, research is used to better understand health, wellbeing and service needs, and to inform future improvements in policy and service delivery. 

Using research to improve support

Research helps us move beyond assumptions or “what has always been done”.

Instead, it supports:

• evidence-based practice – using the best available research to guide decisions
• continuous improvement – regularly reviewing what works and what can be improved
• better outcomes – improving health, wellbeing and quality of life

Evidence-based practice means combining research with professional expertise and the needs and preferences of the person receiving support to make the best decisions possible. 

Listening to lived experience

Research is not just about data. It also includes peoples lived experiences.

Understanding the experiences of veterans and families of veterans helps to:

• ensure services are relevant and accessible
• identify gaps and barriers to support
• design services that reflect real needs

Good research brings together both evidence and lived experience to inform better outcomes.

How research benefits veterans and families of veterans

Research contributes to:

• improved health and wellbeing outcomes
• better access to services and support
• more responsive and tailored programs
• stronger, more effective policies

It also helps ensure that support services continue to evolve as needs change over time.

Some research topics include sensitive issues such as suicide, self-harm, trauma and family violence. You can choose what information you read and when.

Recent Australian veteran research topics include:

Mental health, trauma and suicide prevention

• Suicide monitoring and suicide prevention — including annual monitoring of suicide among serving, reserve and ex-serving Australian Defence Force (ADF) members, and analysis of risk factors and service contact before death. Source: Australian Institute of Health and Welfare (AIHW) veteran suicide monitoring reports; Department of Veterans’ Affairs (DVA) veteran suicide prevention research
• Intentional self-harm and health service use — including research into health service use before and after intentional self-harm among ex-serving ADF members, and opportunities for earlier intervention. Source: DVA self-harm and veteran health research; AIHW veteran health and welfare reports
• Post-traumatic stress disorder and trauma recovery — including treatment trials, predictors of PTSD recovery, trauma-related mental health conditions and supports for military and veteran communities. Source: Phoenix Australia military and veteran mental health research
• Moral injury — including definitions, evidence, clinical understanding and implications for veteran mental health support. Source: DVA review of moral injury research

Families, carers and lived experience

• Veteran and family wellbeing — including the wellbeing of Defence and veteran families, risk and protective factors, and gaps in existing data. Source: Australian Institute of Family Studies (AIFS) Defence and veteran family wellbeing research
• Unpaid care provided by family members — including research into family members who provide unpaid assistance to veterans with core-activity support needs. Source: DVA research on family carers and unpaid assistance
• Family, domestic and sexual violence in veteran families — including intimate partner violence, data gaps, reporting, and veteran-specific evidence about family and domestic violence. Source: AIHW family, domestic and sexual violence data; Department of Social Services family and domestic violence policy information

Access, equity and inclusion

• Women veterans and gender equity — including analysis of whether veterans’ legislation, policies or assessment frameworks create barriers to equitable access for women veterans. Source: DVA research on women veterans and gender equity
• Culturally and linguistically diverse veterans — including service access needs, experiences, barriers and enablers for culturally and linguistically diverse (CALD) Australian Defence Force veterans and families. Source: DVA research on CALD veterans and service access
• Veteran services mapping and service accessibility — including mapping the veteran service provider sector and identifying accessibility of suicide prevention and postvention programs. Source: Australian Catholic University (ACU) National Centre for Veterans and Families service mapping reports

Transition, ageing and daily support

• Transition from military to civilian life — including health, wellbeing and support needs during and after transition from the ADF. Source: DVA transition research projects; DVA Transition and Wellbeing Research Programme
• Older veterans and aged care — including health and care needs before entry into residential aged care, and broader aged care needs for older veterans, war widows and families. Source: DVA research on older veterans and aged care; DVA current veteran research projects
• Domestic assistance and in-home support — including best practice approaches to domestic assistance services for veterans and families. Source: DVA research on domestic assistance and in-home support
• Veteran self-employment and wellbeing — including experiences of self-employed veterans and the wellbeing impacts of self-employment. Source: DVA research on veteran self-employment and wellbeing

Data, policy and evidence systems

• Data linkage, national data assets and evidence systems — including improving how Defence, DVA and other agencies collect, link and use data to understand veteran wellbeing, suicide, self-harm and service needs. Source: Royal Commission recommendations on veteran data and research

Finding research projects looking for volunteers

Veterans and families of veterans who would like to take part in research can look for opportunities through the Department of Veterans’ Affairs (DVA), universities, Phoenix Australia, the Australian Catholic University National Centre for Veterans and Families, health research registers and veteran community organisations. Before volunteering, it is important to check who is running the study, whether it has ethics approval, what participation involves, and how privacy and wellbeing will be protected.

If you are interested in finding out more about current research, some places to look for more information are:

DVA research pages

The Department of Veterans’ Affairs sometimes shares information about current or commissioned research projects involving veterans and families. For more information visit the DVA website:

• DVA's Current Research Projects 
• Research and evaluation

University research participation pages

Australian universities often advertise studies seeking participants. Search terms like:

• “veterans research participants Australia”
• “veteran wellbeing study volunteers”
• “ADF veterans research study university”

Phoenix Australia

Phoenix Australia conducts trauma and veteran mental health research and may list studies, trials or opportunities to participate. For more information visit the Phoenix's website:

• Military
• The Veteran and Family Learning and Innovation Network of Knowledge (VF-LINK)

Australian Catholic University National Centre for Veterans and Families

The ACU National Centre for Veterans and Families conducts research on veterans and families and may share opportunities to contribute to studies or consultations.

Clinical trials and health research registers

Veterans can search public trial registers for studies on PTSD, mental health, chronic pain, sleep, rehabilitation or transition:

• Australian New Zealand Clinical Trials Registry
• Australian Clinical Trials

Ex-service organisations

Some research opportunities are shared through veteran organisations, newsletters and community networks.

For example, RSL Queensland works with research partners to share relevant opportunities with the veteran community.

More research and evidence

• Gallipoli Medical Research
• Health of veterans - Australian Institute of Health and Welfare 
• Defence and Veteran Family Research - Australian Institute of Family Studies

Welcome to the Hub

RSL Queensland’s mission is to provide care, commemoration and camaraderie to enable veterans and their families to live with dignity and respect.

RSL Queensland offers practical support, assistance, advice and social connection to veterans, Australian Defence Force members, and their families.

As part of this service commitment, RSL Queensland established a network of Veteran & Family Wellbeing Centres that are located across Queensland and the Northern Territory.   This network enables RSL Queensland services to be co-located alongside other community and health services important to the veteran community.

Co-funded through the Australian Government's Veterans' and Families' Hub program, the Veteran & Family Wellbeing Centre Darwin was first opened by Mates4Mates and now operates as part of this network, enabling a wider range of services and consistency of service operations across this Queensland and Northern Territory system of support.

A holistic approach to supporting veterans and families of veterans 

The RSL Queensland Veteran & Family Wellbeing Centre (VFWC) Darwin is dedicated to improving the lives of current and former Australian Defence Force members and their families. 

The centre provides essential services and community support for veterans and their families through integrated access to a range of services provided by RSL Queensland with clinical services delivered through  Mates4Mates, as well as providing connection to wider health and community services.  Currently the service offering spans mental and physical health services, vocational services, DVA Claims and social connection.  The hub also provides clinically led service navigation support/case management for those with complex wellbeing needs.

Through co‑located services, strong local partnerships, and a welcoming, non‑clinical environment, the hub improves service coordination, reduces access barriers, and strengthens wellbeing, connection, and resilience within the Darwin veteran community. Services delivered within the VFWC Darwin are delivered across a hybrid model of face to face, telehealth and remote/virtual access.

VFWC Hub on-site services include:

• DVA Claims and Appeals (in person & virtual)
• Emergency Financial, Housing and Homelessness support (in person & virtual)
• Employment services (virtual)
• Mental Health and Wellbeing Support services (virtual)
• Social connection Activities (in person)

Other Services Available (external provider)/s

• GP and Healthcare support
  Access veteran-centric healthcare including GP appointments, assessments and specialist referrals by Veteran Medical Group. Service access is via: www.vmgclinic.com.au

How to find us  

39 Stuart Highway, Stuart Park, Darwin NT 0820

Monday-Friday 8:30-4:30

For General Enquiries and Centre Activities phone: 08 7943 2800 or email: vfwc.darwin@mates4mates.org

Accessibility 
The building is single-level and wheelchair accessible. Entry is via automatic doors (on Ramirez Road). 

Parking 
On-street parking is available outside the Centre on Ramirez Road.  

Public transport
Local buses stop just outside the Centre. For the latest information on bus routes and timetables, please visit nt.gov.au/driving/public-transport-cycling

For more information, please visit: 
Veteran & Family Wellbeing Centre Darwin | RSL Queensland

Welcome to the Hub 

RSL LifeCare Limited is an Australian not‑for‑profit organisation committed to supporting current Australian Defence Force (ADF) members, veterans, and their families at every stage of life. Its services span four key areas: veteran services, residential aged care, retirement living, and home care. 
 
Co-funded with DVA, RSL Lifecare has established a Veterans and Families Hub in the Shoalhaven. 

The Shoalhaven Veteran and Family Hub offer a welcoming central point of access to coordinated, non‑clinical services including DVA claims support and advocacy, employment and transition assistance and social connection activities. 

A holistic approach to supporting veterans and families of veterans  

The Shoalhaven Veteran and Family Hub provide a coordinated, whole-of-person approach to support—helping veterans and families of veterans strengthen their financial wellbeing, mental health, and physical wellbeing in one place. 

At the Hub, you can access personalised wellbeing support tailored to individual needs, including practical assistance and guidance to help you navigate life’s challenges.  
Our on-site services bring together a range of supports in one welcoming location, making it easier to access the help you need, when you need it. 

What’s available to you  

• Advocacy support is available to help with DVA claims and entitlements, ensuring you understand your options and feel confident in the process. 
• a range of regular activities, events, and community programs, we help you build social connections, reduce isolation, and stay engaged with others who understand your experiences. 
• Wellbeing support including financial assistance and support coordination  

Through RSL Lifecare, we can help connect you to:  

• The RSL Employment Program for employment assistance and resources to help you transition into or progress within the workforce. 
• Referrals for homelessness and housing support through Homes for Heros and subsidised rental assistance through the Rent Choice Veteran Program  
• Open Arms Outreach and mental health supports  

How to find us   

Address: 124 Wallace Street, Nowra NSW 2541

Opening Hours: Monday to Friday 9:00am to 5:00pm

Phone: (02) 4428 5777

Website: Shoalhaven Veteran and Family Hub - RSL LifeCare

Email: shoalhavenvfh@rsllifecare.org.au

The Shoalhaven Veteran and Family Hub’s social connection and community programs are advertised through the events and activities page and social media: Shoalhaven Veteran and Family Hub | Events & Activities 

The Hub is wheelchair accessible.